I started this project with what sounded like a small goal: call an Agentforce agent from a Lightning Web Component and show the reply in my own UI. The first API call wasn’t the difficult part. The interesting work began after that: The finished app is a Lightning Web Component backed by an Apex controller…. Continue reading
It’s June 2025, eight months since Agentforce became generally available. I’ve witnessed it tackling numerous Salesforce challenges effectively. But despite the rapid evolution of AI, I still notice developers and companies feeling cautious about fully embracing Agentforce. What’s holding developers back?
Could it be the mandatory enabling of Data Cloud? Salesforce clearly emphasizes how Data Cloud enhances AI results. However, if a developer or admin isn’t planning to fully leverage Data Cloud, they’re still required to enable it, even minimally in their Salesforce org just to get Agentforce running. Understandably, this might cause frustration. Although Salesforce clarifies that core Agentforce features work seamlessly with existing CRM data without a full Data Cloud setup, the technical necessity of enabling it, even minimally, might deter some users.
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Does OpenAI sell my data or will it use business data to train its own LLM? I have explained every question you have around OpenAI Data Policies.
Before diving into ChatGPT multi turn chat capabilities, let’s review what we’ve covered so far. In a previous post, we talked about ChatGPT Salesforce integration using Apex, as well as Google Gemini Salesforce integration, also using Apex. These integrations involved making API calls that allowed for single exchanges with GPT models—meaning we would send one… Continue reading
In the rapidly evolving landscape of Artificial Intelligence, the collaboration between Salesforce and Google Gemini might represent a significant leap in developing advance AI related Application in Salesforce. Today I will show you a simple Google Gemini Salesforce Integration using Apex. So, without any detailed theory on Google Gemini I will start with the interesting… Continue reading